Effective Date: May 1, 2026
At PMBeauty Academy & Studio, we are committed to providing safe, professional, and high-quality permanent makeup services. These Studio Policies are designed to ensure a positive experience for every client while maintaining the highest standards of safety, hygiene, and professionalism.
By booking an appointment, you acknowledge that you have read and agree to these Studio Policies.
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1. Booking Appointments
Appointments may be booked online, by telephone, by email, or through an authorized booking platform.
Appointments are confirmed only after the required booking deposit has been received.
Prices, services, and appointment availability are subject to change without notice.
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2. Deposits
A deposit is required to secure all appointments.
Deposits are applied toward the total cost of the scheduled procedure.
Deposits are non-refundable except where required by applicable law.
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3. Rescheduling
Clients may request to reschedule an appointment by providing at least 72 hours’ notice.
Requests received with less than 72 hours’ notice may result in forfeiture of the booking deposit.
Rescheduling is subject to appointment availability.
Repeated rescheduling may require a new deposit.
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4. Cancellations
If you choose to cancel your appointment:
Deposits are generally non-refundable.
Any approved refund will be processed using the original payment method unless otherwise agreed.
PMBeauty Academy & Studio reserves the right to cancel or reschedule appointments due to instructor or artist illness, emergencies, equipment failure, or circumstances beyond our reasonable control. In such cases, clients will be offered the next available appointment or another appropriate remedy.
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5. Late Arrivals
Clients arriving more than 20 minutes late may need to reschedule if there is insufficient time to safely complete the procedure.
Late arrivals may result in the loss of the booking deposit.
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6. No-Shows
Failure to attend a scheduled appointment without notice is considered a “No Show.”
No-show appointments result in forfeiture of the booking deposit and may require full prepayment for future appointments.
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7. Medical Eligibility
Permanent makeup is not suitable for everyone.
Clients must accurately complete all consultation and medical history forms before treatment.
You should inform us if you:
are pregnant or breastfeeding,
have diabetes,
have epilepsy,
have an autoimmune condition,
have a bleeding disorder,
are taking blood-thinning medication,
have active skin infections,
have recently undergone cosmetic procedures,
have allergies relevant to pigments, anesthetics, latex, or adhesives,
are receiving chemotherapy or other medical treatments that may affect healing.
PMBeauty Academy & Studio reserves the right to decline or postpone treatment where it is considered unsafe or inappropriate.
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8. Consultation & Consent
Before any procedure:
A consultation will be completed.
The proposed treatment will be discussed.
Risks and limitations will be explained.
Written informed consent must be signed.
Clients are responsible for asking questions before treatment begins.
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9. Results
Permanent makeup is considered a multi-step cosmetic procedure.
Individual results vary based on factors including:
skin type,
age,
medications,
immune response,
lifestyle,
sun exposure,
skincare products,
adherence to aftercare instructions.
Specific cosmetic outcomes cannot be guaranteed.
Additional touch-up sessions may be recommended to achieve or maintain the desired appearance and may involve additional fees.
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10. Aftercare
Clients will receive written aftercare instructions following their procedure.
Proper aftercare is essential to healing and pigment retention.
Failure to follow aftercare instructions may affect results and may void eligibility for any complimentary touch-up included with the service.
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11. Children & Guests
To maintain a safe and distraction-free environment, children and additional guests are not permitted in treatment rooms unless prior approval has been given.
Service animals are welcome in accordance with applicable law.
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12. Photography
Clinical photographs may be taken before, during, and after treatment for documentation purposes.
Separate written consent will be obtained before any identifiable images are used for advertising, educational materials, social media, or other marketing purposes.
Clients may decline marketing use of their images without affecting their care.
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13. Personal Belongings
Clients are responsible for their personal belongings.
PMBeauty Academy & Studio is not responsible for lost, stolen, or damaged personal property brought onto the premises.
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14. Right to Refuse Service
PMBeauty Academy & Studio reserves the right to refuse or discontinue services where permitted by law, including where a client:
provides inaccurate medical information,
behaves in a threatening, abusive, or inappropriate manner,
attends while impaired by drugs or alcohol,
fails to follow safety instructions, or
presents a condition that makes treatment unsafe.
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15. Payment
Payment is due upon completion of the appointment unless another written arrangement has been made.
Accepted payment methods will be displayed on our website or communicated before your appointment.
Outstanding balances may result in cancellation of future bookings.
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16. Contact
Questions regarding these Studio Policies may be directed to:
PMBeauty Academy & Studio